Need help with ResortBrief?
Find quick answers below. If something isn't covered, email us directly and we'll get back to you within one business day.
How do ResortBrief reports work?▼
Your first report is free when you sign up with your email. After that, you can purchase 3 additional reports for $4.99 within a 7-day window. Each report pulls public data about your resort, recent prices, fees, and owner feedback so you can compare before you buy.
How do I request a report?▼
From the home screen, enter your resort name or browse the list, then follow the prompts. The report is generated in seconds and delivered right in the app.
What if a report looks incomplete or wrong?▼
Report data comes from public records and owner submissions, so it can occasionally be incomplete. If something looks off, email support@resortbrief.com with the resort name and what you expected to see. We'll review it and update the data when possible.
How do in-app purchases work on iOS?▼
On the ResortBrief iOS app, additional report packs are purchased through your Apple ID using Apple's In-App Purchase system. Charges are handled by Apple, and you can manage or cancel purchases from your Apple ID settings.
How do I delete my account?▼
You can request account deletion anytime on our Delete my account page. We'll permanently remove your account and associated data within 7 days.
Still need help?
Contact us directly at support@resortbrief.com. Include your account email and a short description of the issue and we'll respond as quickly as we can.